We’d love to hear your feedback this month!

We are currently requesting feedback from our members to help us improve our services. In return for your help, we’ll give you a voucher for a hot drink on campus!

  • We love to listen to our members and strive to fulfil every request or requirement we can.
  • Throughout the year, we host regular focus groups, surveys and feedback requests; using your feedback to make important changes and improve our services.
  • We’re launching our first wave for feedback this year, and have released feedback boards into our buildings!

The questions we’re currently asking include:

  • Loyalty Scheme  Would you like to be rewarded simply by being a member with us? If so, how would you like to earn and spend these points?
  • ‘This Girl Can’ – This Girl Can Week is fast approaching! What free activities or events would you like to see during that week?
  • Thank you for joining us!  We would like to know – what made you decide to join us?
  • Studio Equipment – If we were to purchase new equipment, what would you like to see?
  • Gym Workshops and Nutrition – Would you like to see more gym workshops available, if so, what? Also, what about nutrition seminars?

How to get your hot-drink voucher:

  1. Our feedback board is located in Spinnaker Sports Centre by our reception desk.
  2. Please fill in a sticky-note with your feedback and place it on the board.
  3. You may answer as many questions, or provide as many responses as you like!
  4. Let our reception team know you have completed your feedback
  5. They will issue you with a cafe voucher to the value of £1.50, which you can redeem at any University Cafe on campus!

Want to provide more feedback? We will be hosting Customer Focus Groups on:

  • Monday 13th November (12:30-13:30)
  • Friday 17th November (16:30-17:30)

These hour-long sessions involve a casual chat with our staff about our services and facilities. Refreshments and incentives are provided as a thank you for your time. Please keep an eye out for more details to follow!

Terms and Conditions

  • Vouchers are limited and will be distributed on a ‘first come first served’ basis, whilst stocks last.
  • Only one voucher per member permitted.
  • Vouchers will only be issued for feedback to the board in Spinnaker Sports Centre, and not St Paul’s Gym.
  • The voucher is worth £1.50 which you must use in full
  • The voucher can be used towards the balance of any food or drink item (excludes alcohol).
  • Any outstanding balance from your order must be paid at the time of purchase.
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